Tuesday, 26 September 2017
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Telecom

In Telecom Industry, there is a continuous pressure to roll out services beyond traditional offerings and deliver an attractive customer experience while continuing to focus on lowering operations costs.

Software Solutions for Telecom Sector mean revenue-generating services that can distinguish a telecom company than its competitors and build customer satisfaction and loyalty. OpenTekware Services to the telecom sector strive to be flexible to support new business models at minimum cost while achieving high levels of efficiency.

 

Our Expertise

 

Customer Relationship management (CRM)

CRM solution for telecom helps carriers maximize account potential, increase customer satisfaction and boost revenues. This is achieved by streamlining processes and consolidating customer defragmented data spread across multiple systems, on a single powerful technology platform. Our implementation services enable a seamless transformation from a product-centric to a customer-centric organization required to succeed in a competitive market.

 

Other Solutions

  • Business Intelligence
  • Enterprise Portals
  • Enterprise Content Management
  • IT Infrastructure Management